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Shipping Times
Ordering for Christmas? Find the shipping cut-off dates here. 🎄
Orders are printed on demand with excessive amounts of love at Threadheads HQ in Melbourne, Australia. Below are estimates for how long your threads will take, including printing and delivery.
Australia & NZ
|
AU Standard
|
5-8 business days*
|
|
AU Express
|
2-4 business days*
|
| AU Premium Express | 1-3 business days |
|
NZ Standard
|
6-9 business days
|
|
NZ Express
|
3-4 business days
|
*Please allow an additional 2-3 business days for NT & WA deliveries
United Kingdom & Europe
| UK Standard | 8-10 business days |
| UK Express | 5-6 business days |
| Europe Standard | 8-12 business days |
| Europe Express | 5-6 business days |
United States & Canada
| United States Standard | 8-12 business days |
| Canada Standard | 12-14 business days |
Asia Pacific
|
International Standard
|
14-21 business days
|
|
International Express
|
5-7 business days
|
Shipping FAQ
Do you ship overseas?
We ship awesome clothes to the following countries...
Asia Pacific: Australia, New Zealand, Japan, Singapore, Hong Kong, South Korea, Indonesia, Taiwan, China, Malaysia, Thailand.
North America: United States, Canada.
Europe: United Kingdom, Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland.
How can I track my order?
You will receive an automated tracking number once your order has been dispatched. You can also track your order in your Threadheads account here.
Will I be charged customs or import fees for international orders?
Please note some international orders will occasionally be charged customs or import charges upon arrival in the destination country. We are not responsible for these charges.
If you are ordering from the UK or Europe, you shouldn't be charged duties at customs in most cases. It can happen from time to time, but the majority of orders do not get charged as we pay for the duties upfront on your behalf.
Canadian orders may incur customs or import charges upon arrival in the destination country. Please note that we are not responsible for these charges.
Do you offer click and collect?
We offer click and collect for Melbourne customers. Simply select pickup at the first stage of checkout 😎
Our current pick up times are 10am-3pm Monday to Friday. If you need to pickup at a time outside these hours, please get in touch with us and we'll be happy to accommodate.
Our complete address is 68 Keys Rd, Cheltenham VIC 3192.