Upload Instructions
- Try to upload high quality photos, as they will expand in size once printed. Over 1500x1500px in size for best results. Camera roll photos on a newish phone are usually good enough quality to use.
- If you're encountering issues using a mobile phone, try switching to laptop or desktop to solve the problem. We recommend using a computer over mobile if you want to be super pro with your design.
- Avoid using dark images or images with lots of background elements.
- Wait for the auto-crop feature to work its magic, it takes around 5-10 seconds per image depending on size! Then drag and drop your images to arrange them on the shirt canvas.
- Once you’ve finished making your design, click on review and select your size. You can add mulitple sizes of the same design.
- If you're ordering a custom product in Natural, note that any white in the images won't be printed. Instead, the natural colour of the product will show through.
- Please note that once ordered, we cannot edit or make modifications to the design. The design tool is self-service, and what you see in preview is what will be printed.
Shipping FAQ
Do you ship overseas?
We ship awesome clothes to the following countries...
Asia Pacific: Australia, New Zealand, Japan, Singapore, Hong Kong, South Korea, Indonesia, Taiwan, China, Malaysia, Thailand.
The UK
North America: United States, Canada.
Europe: For faster delivery times and cheaper shipping rates to Europe, visit eu.threadheads.com. All orders placed there are printed in Prague, Czech Republic.
How can I track my order?
You will receive an automated tracking number once your order has been dispatched. You can also track your order in your Threadheads account here.
Will I be charged customs or import fees for international orders?
Please note some international orders will occasionally be charged customs or import charges upon arrival in the destination country. We are not responsible for these charges.
If you are ordering from the UK and your order value is above £135 pounds, you will only be charged duties at checkout.
Canadian orders may incur customs or import charges upon arrival in the destination country. Please note that we are not responsible for these charges.