Click here for our updated shipping time estimates, based on current order volumes. Remember most of our products are made-to-order, so we physically print every item in your order just for you!

If your brownies contain anything that rhymes with marriedjolana, please meet us at the back of our warehouse at midnight. And bring a slice or seven.

Alright, pal. Just because you can order ice cream in your underpants doesn’t mean you can bully us into sending you tracking deets immediately.

But we always do. So, 99% of the time, it’s due to our email notifications being sent to your spam inbox. Check there first. You could also add hello@threadheads.com to your trusted contacts list (if you really, really love us) and subscribe to SMS updates.

If you think your order was stolen by internet pirates (or you just can’t find a tracking number), send us an email. We’ll enlist Sherlock Holmes to investigate.

Wawaweewa! Yes, we ship all over the world. Our international shipping is super reliable, and we'll always look after you if there are any issues.

We offer exchanges or store credit on retail items that are unworn and in the same condition received for up to 60 days after purchase.* 

Australian returns are donated to the homeless and disadvantaged through our Thread Together partnership. So, if it's the wrong size or something else isn't quite right, click here to get started, and we'll make it right.

*In other words, don’t send us back a tee that has mysterious stains on it. We tend to lick things to identify the source. And we don’t want to get sick or pregnant.