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Returns
Return any items for store credit or replacement items within 60 days for free! Returns are donated to the homeless and disadvantaged in Australia through our partnership with Thread Together.
Shipping FAQ
Do you ship overseas?
We ship awesome clothes to the following countries...
Asia Pacific: Australia, New Zealand, Japan, Singapore, Hong Kong, South Korea, Indonesia, Taiwan, China, Malaysia, Thailand.
The UK
North America: United States, Canada.
Europe: For faster delivery times and cheaper shipping rates to Europe, visit eu.threadheads.com. All orders placed there are printed in Prague, Czech Republic.
How can I track my order?
You will receive an automated tracking number once your order has been dispatched. You can also track your order in your Threadheads accounthere.
Will I be charged customs or import fees for international orders?
Please note some international orders will occasionally be charged customs or import charges upon arrival in the destination country. We are not responsible for these charges.
Canadian orders may incur customs or import charges upon arrival in the destination country. Please note that we are not responsible for these charges.
If you are ordering from the UK and your order value is above £135 pounds, you will only be charged duties at checkout.